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Vonage Logo

Vonage

How It Works

<p>Vonage, a global cloud communications leader, helps businesses accelerate their digital transformation. Our communications platform is fully programmable and allows for the integration of video, voice, chat, messaging and verification into existing products, workflows and systems. Our fully programmable unified communications and contact center applications are built from the Vonage platform and enable companies to transform how they communicate and operate from the office or anywhere, providing enormous flexibility and ensuring business continuity.</p> <p><b>Coverage Area</b><br /> Global reach </p> <b>Solutions Offered</b><br /> Unified Communications | Contact Center | Microsoft Teams Integration

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Features

Top 5 things to know

• Single Technology Stack for UC, CC, and API services<br /> • Global Provider of UC, CC, and API services. Deliver services in over 80+ countries worldwide<br /> • Strong integration product suite with major CRM platforms such as Salesforce, Zendesk, MS Dynamics, Teams, and more <br /> • Own their own technology for all as a service offering. UC, CC, and API platforms<br /> • Worldwide Telecom provider with the ability to port and provide numbers across the globe along with Emergency services<br />

Top 5 benefits

• Reliable and stable Communications platform<br /> • Ability to customize solutions per the needs of the organization<br /> • Scalable solution that allows organizations to leverage all aspects of the tech stack. UC, CC and API<br /> • Truly embedded experience within major software and CRM solutions to have a single pane of glass experience and have all data stored in a central application<br /> • Leverage a single platform globally, across all sites <br />

Top 5 customers

• Multi-site<br /> • Health Care<br /> • Retail<br /> • Financial Services<br /> • Higher Education

Top 5 things that make Vonage Solutions different

• Simplified User Experience<br /> • Stable and scalable platform<br /> • Integrated solution with other major software solutions such as MS Teams, etc<br /> • Dedicated in-house product development and innovation team<br /> • Channel integration between all members of the sales team creating a harmonious partnership

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