CallTower

How It Works

CallTower is at the forefront of transforming global communication, redefining how businesses connect and collaborate worldwide. Since 2002, CallTower has grown into a global leader in enterprise-class cloud communications and collaboration solutions, empowering businesses to thrive in the digital age. Leveraging solutions like Microsoft® Teams Operator Connect, Direct Routing, and GCC High, Webex by Cisco®, Zoom Phone, and AI-powered contact centers (Five9 and Genesys), we deliver seamless and reliable connectivity. With Managed and Professional Services, one-click failover, advanced analytics, CRM integration, and cutting-edge AI, CallTower empowers enterprise communications and redefines operational efficiency for the digital age.

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Features

UCaaS Solutions

CallTower’s UCaaS solutions provide a comprehensive, enterprise-grade communication platform that integrates voice, contact center, productivity tools, and network support. With turnkey solutions, end-to-end private cloud environments, and dedicated project management, businesses can achieve seamless connectivity, scalability, and efficiency.

CCaaS & CX Solutions

CallTower’s CCaaS solutions integrate voice, email, chat, and video into a unified platform, enabling seamless customer interactions across channels. With AI-driven automation, advanced analytics, scalable cloud infrastructure, and managed and professional services, businesses can enhance efficiency, optimize customer experiences, and exceed expectations.

Key Integrations

CallTower revolutionizes cloud communication by integrating over 25 key business tools, creating a seamless ecosystem tailored to enhance collaboration, decision-making, and operational efficiency. From CRM-linked phone systems to AI-enhanced platforms, these integrations streamline workflows and empower businesses to focus on what truly matters.

CallTower Connect

CallTower Connect simplifies technology management by providing a user-friendly portal for administering communication services like Microsoft Teams, Webex, and Zoom. With just a few clicks, users can customize features, reducing administrative workload and saving valuable time.

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