Microsoft Copilot for Service for Nonprofit (Standalone Add-on)

Modernize your contact center with a copilot designed for service. Microsoft Copilot for Service for Nonprofit (Standalone Add-on) includes Copilot for Microsoft 365 and extends your existing contact center with generative AI to enhance service experiences and boost agent productivity, connecting to all your data—including CRM, contact center systems, and other sources—to enable AI-powered conversations without replacing your existing solution. This helps agents be more productive and better serve customers with a copilot available where they work—such as Microsoft 365 apps, CRM services, and other tools.